It referred to the Seller Data Protection Policy it introduced in 2014, which prohibits Amazon Retail teams from using data from individual third-party sellers to compete against them. "Amazon recognizes that third-party sellers are our customers too, and their trust is critical to Amazon's success," it told the subcommittee. Amazon: Third-party trust 'critical to success'
This included Amazon employees reportedly using sales data about Fortem, a third-party seller of car-trunk organizers, to develop a near-identical Amazon private-label version.Īmazon has repeatedly insisted that it doesn't use third-party seller data for its own gains. In April, The Wall Street Journal reported that executives in Amazon's private-label division used information about Amazon sellers to research products they want to compete against.
Some Amazon employees may have also used the data for their own private gains, according to the subcommittee. Gaining price information allowed Amazon to "easily replicate the seller's listing to offer a competing product," the report said. A seller is supposed to be able to redact price information, but Amazon sometimes rejected these submissions by calling them "altered documents," they said. One third-party seller told the subcommittee that Amazon asks retailers to submit their original sales receipts to prove their products' authenticity. "One day, they woke up and found that Amazon had started listing the exact same product, causing their sales to go to zero overnight." How Amazon gathers its dataĪmazon had multiple ways of getting information about third-party products, according to the report's findings. A small apparel business told the subcommittee that they were making around $60,000 a year from selling one particular item on the platform. The report listed many more examples alleging this practice. Account icon An icon in the shape of a person's head and shoulders.
0 kommentar(er)
